Last updated: February 23, 2026

Introduction

At Marry Me Mochi (“Marry Me Mochi,” “we,” “us,” or “our”), we are committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit marrymemochi.ca, place orders, interact with our marketing, visit our locations (if applicable), or otherwise engage with our services (collectively, the “Services”).

Information We Collect

Personal Information (you provide to us)

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)

• Account credentials and profile information (if you create an account)

• Order history and preferences

• Payment information (processed securely through third-party payment processors; we do not store full payment card details where a third-party processor is used)

• Communication preferences and consent status (including SMS/email marketing preferences)

Automatically Collected Information

When you use our Services, we may automatically collect:

• Device information (IP address, browser type, operating system, device identifiers)

• Usage data (pages visited, time spent, clicks/interactions, referral URLs)

• Location information (only where enabled and with your consent, depending on your device/browser settings)

• Cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below)

How We Use Your Information

We use personal information for the following purposes:

• Processing and fulfilling orders, including delivery/fulfillment and customer communications

• Providing customer service and support

• Sending order confirmations and updates

• Improving our products and Services, including troubleshooting and analytics

• Personalizing your experience (e.g., remembering preferences)

• Marketing communications (where permitted by law and/or with your consent)

• Compliance with legal obligations and enforcing our terms

• Fraud prevention, security, and risk management

SMS Marketing and Communications

SMS Consent and Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the Services of that campaign. We may share your Personal Information, including SMS opt-in/consent status, with third parties that help us provide messaging services, including but not limited to platform providers, phone carriers, and vendors that assist in delivering text messages.

Opting In / Opting Out

By opting in to receive SMS messages from Marry Me Mochi, you consent to receive promotional messages, order updates, and other communications by text message. You can opt out at any time by replying “STOP” to any message or by contacting us directly.

• Message and data rates may apply.

• Message frequency varies based on your activity and preferences.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., website hosting, analytics, messaging, customer support)

• Payment Processing: With payment processors to complete transactions

• Legal Requirements: When required by law, regulation, legal process, or to protect our rights, safety, and property

• Business Transfers: In connection with (or during negotiations of) a merger, acquisition, financing, reorganization, or sale of assets

• Consent: With your explicit consent for a specific purpose

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include:

• Encryption of sensitive data in transit and, where appropriate, at rest

• Regular security reviews and updates

• Access controls and authentication practices

• Staff training on privacy and data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal/operational retention needs)

• Portability: Request a copy of your data in a portable format

• Opt-out: Unsubscribe from marketing communications

• Consent Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information in the “Contact Us” section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance and support the Services. These tools help us:

• Remember your preferences and settings

• Understand site traffic and usage patterns

• Provide relevant content and improve user experience

• Measure marketing effectiveness (where applicable)

You can control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes, we will post the updated policy on our website and update the “Last updated” date. Your continued use of the Services after changes become effective means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Marry Me Mochi
Website: marrymemochi.ca
Email: info@marrymemochi.ca
Phone: +1 (416) 781 0888
Mailing Address: 1980 St Clair Ave West 127A Toronto, ON M6N 0A3